HP #902XLSET Inkjets – XL C/M/Y – SY Black, HP OfficeJet 6950, OfficeJet 6968, OfficeJet 6970, OfficeJet 6978
Users of this supply who upgrade to the latest HP firmware may experience issues with cartridge recognition.
Please note the following:
– Firmware updates for these printers are prompted when a Wi-Fi connection is enabled.
– Cartridges ALREADY INSTALLED will continue to work even if the update is accepted.
– Once the firmware update has been accepted the printer will continue to function normally until a cartridge is replaced. On replacement, the cartridge will not be recognized and the printer will not function.
– This issue is industry-wide and GSS is actively working to update chips accordingly